1 Isiama, Afara Road, Umuahia,Via Aba
Email: info@abswsc.org



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General questions

How do I become a customer / Agent of AbSWSC™ ?

To be an AbSWSC customer, visit the customer service unit of AbSWSC Headquarters or any of our zonal offices. Or Visit our online platform for registration; www.AbSWSC.org

What determines the tariff charges ?

In line with AbSWSC’s policy to provide safe, affordable, and accessible water to its customers, a tariff structure was designed based on citizens’ input. The Tariff will also enable AbSWSC to recover the cost of investment, operation, and maintenance.

Is AbSWSC same as ASWB ?

ASWB changed to AbSWSC through an executive order in 2018 and formally through the Abia state water Law in 2021. ASWB has been transformed into AbSWSC, a corporate entity that is professionally managed, commercially driven, and financially viable to provide efficient services through global best practices and ensuring sustainability.

How much should I pay as connection fee ?

In other to promote financial transparency and accountability, AbSWSC operates a cashless system. Potential customers are only required to pay into any of the AbSWSC designated accounts or use electronics payment options provided. Connection fees vary based on the category in the tariff structure.

What is AbSWSC contact phone number and email ?

Call or WhatApp is 08145868553.
Email Address: AbSWSC@gmail.com

Is AbSWSC on social Media Platforms ?

Yes, AbSWSC is on Twitter, Facebook, and LinkedIn.

Product questions

Why is AbSWSC water the best ™ ?

AbSWSC is the best water for consumption because it is abstracted and treated professionally. It is tested to ensure it meets the Nigerian Standard Drinking Water Quality

In the case of disconnection, burst pipe. Payment issues or foul water .What do I do?

AbSWSC is committed to customer satisfaction and continued improvement. Kindly call, WhatApp or email through the contact number, email provided about for prompt ratification.